Terms of use

Terms of use

Effective Date: January 6, 2026 Organization: GGBT Impact Foundation (“GGBT Impact,” “we,” “us,” or “our”) These Terms of Use (“Terms”) govern your access to and use of our website and Services, including any peer support features that connect you with volunteers or other users (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services. 1) What We Provide GGBT Impact provides a peer support and resource connection service intended for veterans, first responders, and spouses/partners (the “Community”). The Services may include text, voice, and/or video connections with screened volunteers, along with general resources and referrals. 2) Not Medical Care, Therapy, or Professional Advice The Services are not medical care and are not therapy. Volunteers and peer supporters are not acting as licensed clinicians unless explicitly stated in writing by GGBT Impact. Any information provided through the Services is for general support and informational purposes only and is not a substitute for professional medical, mental health, legal, or other professional advice. You are responsible for your decisions and actions. If you need professional care, please contact a licensed provider. 3) Not Emergency Services The Services are not a replacement for emergency services. If you are in immediate danger or think you may harm yourself or someone else, call 911 immediately. If you are experiencing a suicidal, mental health, or substance use crisis, you can also contact 988 (call/text/chat in the U.S.). See our Crisis Disclaimer / Safety Notice for more information. 4) Eligibility You must be at least 13 years old to use our Services. If you are under 18, you should use the Services with the involvement of a parent or legal guardian where required by law. 5) User Responsibilities (What We Expect From You) By using the Services, you agree that you will not: use the Services to threaten, harass, stalk, abuse, or harm others, share content that is illegal, hateful, or exploitative, request or provide instructions for self-harm or harm to others, share someone else’s personal information without permission, impersonate another person or misrepresent your identity or affiliation, attempt to access the Services unlawfully, interfere with the platform, or bypass security measures. You agree to provide accurate information when requested and to use the Services respectfully. 6) Volunteer and Peer Support Expectations Peer support can be powerful, but it has boundaries. You understand and agree: peer supporters are not guaranteed to be available at all times, peer supporters may end a conversation if safety concerns arise or if boundaries are violated, we may limit or suspend access if we believe it is necessary to protect you or others. 7) Safety Escalation and Emergency Disclosure If we believe there is an immediate risk of serious harm to you or someone else, we may take safety steps that could include: attempting to contact you, contacting emergency services (such as 911), sharing limited information needed to address the emergency (for example, your name, phone number, and location/address as available). This is described further in our Privacy Policy and Crisis Disclaimer. 8) Privacy Your use of the Services is also governed by our Privacy Policy, which explains what data we collect and how we use and share it. 9) Intellectual Property All content on the Services (including text, graphics, logos, and design elements) is owned by GGBT Impact or used with permission, and is protected by applicable laws. You may not copy, distribute, or create derivative works without our written consent. 10) Termination We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, if required by law, or if necessary to protect the safety and integrity of the Services. You may stop using the Services at any time. 11) Disclaimers The Services are provided on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee uninterrupted availability, error-free operation, or specific outcomes. Peer support outcomes vary. We do not guarantee that using the Services will prevent harm or result in a particular improvement. 12) Limitation of Liability To the fullest extent permitted by law, GGBT Impact will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Services. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. 13) Changes to These Terms We may update these Terms from time to time. We will update the Effective Date at the top when we do. Your continued use of the Services means you accept the updated Terms. 14) Contact Us Questions about these Terms? Contact us: GGBT Impact Foundation Email: ggbtimpactfoundation@gmail.com Mailing Address: 2108 Willow St Apt D Harvey LA 70058 Phone: 504-210-9914